Hello and welcome to our links and frequently asked questions page. Below you will find a collection of web based resources for both new and experienced owners.
Please feel free to contact us via email with any questions or problems with your car, getting service, delivery, after market care and accessories, etc.
Contacting Tesla link here
New Owner Trip Planning
Other EV Groups and Resources
How do I log in?
On any webpage in the upper left is the log in link (left image below).
Select 'forgot password' to create a new password.
To log out, select 'Log out'.
How do I register for events?
To register log into your member account and open the events page (can be viewed as a list or calendar). Select the event you would like to attend and choose register. You will be prompted through four screens prior to confirmation.
You will receive an email with the confirmation details. The Zoom link will be included in the confirmation email for all online events. You have the option to add the event to your calendar at the time of registration.
Where is my membership card?
Your membership card are always up to date and available to you.
Log into your member account. The card is viewable on the membership tab.
You can download it as a printable PDF, or take a screenshot of the card and keep it as a photo on your phone or tablet.
How to add a second email address on my membership?
Log into your member account.
On the contact details tab, in the member profile, the field for a secondary email address is towards the bottom. To add an address, choose edit in the profile section and then enter the address. Be sure to "save" before leaving the page.
Why would you want a second email address associated with your profile?
How to make changes to credit card or recurring payments?
Log in to your member account
Go to your member profile by selecting your name (first picture).
The landing page is "Membership details” (second picture).
Toward the bottom of the page is the link to update your credit card. (third picture). If you wish to opt out of recurring membership payments, select the STOP RECURRING PAYMENTS tab.
Did a Tesla Club in Austin, TX charge my credit card?
When you make a purchase with a credit card, for an event or merchandise, the description for that charge will say "Tesla Owners Club of S Austin TX". This is NOT a charge from a Texas club but rather our club name truncated to "Tesla Owners Club of S" and it is processed in Austin Texas.
How do I cancel my membership?
Members cannot cancel their own membership but they can stop recurring membership fees (see above) or choose not to renew their non-recurring membership. If you would like your membership stopped immediately, email us here and we can manually suspend the membership.
Where is the drop down menu?
On the upper left of the website is a drop down menu. The content differs depending on if you have logged in (member) or not.
What is in the drop down menu?
When you are logged in (member) the drop down menu has links to:
How do I change or update my address, phone number, or name?
Log into your member account (see above for logging into your member account).
I have a chip/crack in my windshield, who in Tucson can replace it for me?
Tesla at the service center. Schedule an appointment with the app.
Safelight multiple locations in Southern Arizona (link here)
Quick and Right Auto Glass 520-404-0182. Note: This is an older referral from a club member.